Jennifer K. Phillips is the owner and Chief Executive Officer of Cognitive Performance Group. Her 30+ year career has been dedicated to supporting Warfighters through research and development for various organizations within the Department of Defense. She specializes in naturalistic decision making, individual skill acquisition, performance measurement, and the nature of expertise. As CEO, she leads the organization to focus on customer and collaborator relationships built on trust, and delivery of pragmatic solutions grounded in scientific rigor.
Ms. Phillips has been instrumental in the cognitive science revolution, contributing new methods for deconstructing, describing, and measuring decision-making expertise. She is best known for her generation of developmental Mastery Models and her foundational work applying Behaviorally Anchored Rating Scales to military organizations as the first-of-their-kind objective and standardized cognitive skill assessment. Most recently, Ms. Phillips is applying her understanding of naturalistic decision making to advise on the introduction of artificial intelligence tools as decision-making supports.
Ms. Phillips received a Master’s of Business Administration in Executive Management from Baldwin Wallace University in 2017, and a bachelor’s degree in Psychology from Kenyon College in 1995.