Employment position: Full-time with benefits offered
Salary: Dependent on qualifications and experience
Date Posted: Open
Location: Dayton, Ohio; Norfolk, Virginia. Ability to work remotely, but travel is required.
Cognitive Performance Group (CPG) is seeking qualified candidates for the position of full-time Human Factors Researcher. CPG’s mission is to apply the science of human performance and adult learning to improve decision making and complex cognitive performance for individuals and teams. We are a dynamic, multi-disciplinary team of researchers, subject matter experts, and learning facilitators who conduct studies and develop products to enhance learning and skill development, assess complex cognitive skills, and model expertise. CPG provides its customers with tools and methods to make sense of problems and find solutions to complex, time-pressured, high-risk operating environments under conditions of uncertainty. CPG is a woman-owned small business and serves customers primarily in the Department of Defense and other government agencies.
The Human Factors Researcher performs applied research in human factors, user testing, workflow analysis, system design, and assessment. The ideal candidate has at least 5 years of experience conducting applied research and developing human factors solutions, preferably in a government or health care setting. Must be a U.S. citizen and eligible for a security clearance.
Regular part time would be considered for the right candidate. Relocation assistance is not available for this position.
Specific duties include:
• Plan, design, and conduct applied research studies in operational (e.g., military, health care) environments based on an understanding of human cognitive performance, organizational structures, team dynamics, and individual behaviors.
• Uncover and analyze user decision-making needs and make recommendations to fill gaps or requirements.
• Conduct cognitive task analysis, lead interviews, and facilitate focus groups with users and domain experts to elicit knowledge.
• Plan, prepare, and conduct assessments of human performance, such as workflow and usability analysis.
• Collaborate with the internal research staff, external partners, and end users to conceptualize applications that improve performance.
• Generate evidence-based design recommendations and improvements to products.
• Identify opportunities for follow-on work for existing clients and applications for potential clients.
• Prepare and deliver technical reports, scientific papers, and presentations on research findings at research meetings, for clients, and at professional conferences.
• Maintain relationships with customer agencies and individual customers.
• Develop new business through networking and proposal writing.
• Minimum of a Bachelor’s degree from an accredited institution in an applied psychology discipline such as Human Factors Psychology or Human Factors Engineering.
• Ability to use the scientific method to conduct applied research using qualitative, quantitative, and mixed methods.
• Comfort working with ambiguity and novel concepts in innovative and rapidly changing environments.
• Experience collaborating in multi-disciplinary teams made up researchers, engineers, technologists, subject matter experts, and end users.
• Grasp of current scientific literature in one or more domains related to human factors psychology or human factors engineering, especially human computer interaction.
• Strong research, analysis, and synthesis skills.
• Exceptional organization skills and a keen attention to detail.
• Proficiency with Microsoft products, especially Word, PowerPoint, Excel, and SharePoint.
• Must be willing and able to travel, including an occasional weekend.
• Must be a U.S. citizen and eligible for a security clearance.
HF and UX knowledge
• Experience using a human-centered design approach to all stages of the product development lifecycle, especially formative and summative usability testing.
• A proven record of UI/UX evaluation (task analysis, heuristic evaluations, interface analysis, scenarios and use cases, user error analysis, risk assessment).
• Experience with human centered design principles (ISO 9241-210:2019) and safety-enhanced design (45 CFR §170.314(g)(3)).
• Ability to work effectively on a team or individually in a virtual environment.
• Ability to collaborate on research and product development with other high-performing scientists and engineers.
• Ability to communicate research and product development in writing in the form of technical reports and peer-reviewed publications.
• Strong written, verbal, and interpersonal communication skills.
• Experience with and desire to work with government health care organizations.
• Experience with cognitive task analysis or other semi-structured interview methods.
• Experience in safety and risk management, specifically in clinical settings using health information technology.
• Proficiency with moderated and unmoderated remote UX testing software.
• Knowledge of BPM+ (business process model and notation).
• Active security clearance.
How to Apply
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